New Features

A tool that allows you to collect authentic feedback from customers and display them on the website of the online store. Collecting feedback: After the transaction is completed, the system automatically sends a feedback request to customers. Review and moderation: Reviews can be automatically displayed on your store's website, but you also have the option to moderate them. On-page display: Collected reviews are displayed directly on the store's website.

Typically, ecommerces have a button to favorite or save products that users want to buy in the future. There could be automation to capture these products and send emails offering favorites

Unlike the abandoned cart automation where the customer can just abandon the cart and not go to the checkout page.

In Perfit, a competitor of edrone here in Brazil, there's an automation scenario that sends an email to help customers who experienced issues during the payment step. The client suggested that we add something similar in edrone.

The client suggests implementing a feature that allows us to send emails asking customers to review the products they purchased. This would include a dynamic element that uses AI to identify the purchased product and request a review for it.

Possibility to send messages related to customer transactions, such as paying for an order, ability to monitor statuses of email messages sent

We send a link to a survey in any of our scenarios, the customer fills it out and gets a discount code

Scenario - google rating after purchase

I would like to set up the automatic message for unpaid orders with a reminder and a payment link.