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New Features

chat events visible in GTM
possibility to allow integration to push chat events to dataLayer.
0
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Chat and Inbox
Ability to set response rules for the AI Agent
e.g., so that the Agent provides a link to the relevant page when a client asks about a complaint or a return.
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Chat and Inbox
Possibility to send notification of the first message from the chat to the Agent's email address
Currently, notifications are sent only on subsequent messages - when an Agent is already assigned. It would also be a good solution to send notifications about new conversations to the addresses of selected Agents
0
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Chat and Inbox
Sign up to newsletter on chat
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Chat and Inbox
More possibilities to personalise the appearance of the chat - changing the size of the chat
More possibilities to personalise the appearance of the chat - changing the size of the chat
0
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Chat and Inbox
notifications from inbox
possibility to switch off e-mail notifications from inbox messages
4
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Chat and Inbox
Disable receiving chat messages to email address
If the messages are already in the inbox, there is no need to redirect them to the email inbox
5
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Chat and Inbox
possibility to display delayed chat widget
Similarly - as with the pop-up. The chat widget will display on the page, e.g. 15s delayed
0
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Chat and Inbox
Ability to integrate edrone chat with chatbot
Ability to integrate edrone chat with chatbot
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Chat and Inbox
Different messages in Autoresponder depending on channel
Possibility to set different messages in autoresponder for Allegro and WhatsApp.
0
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Chat and Inbox
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