Space for notes on the client's card
Katarzyna Pieron
Ability to send more information to the customer card using custom forms on the store's website, e.g. links to social media, own customer descriptions, etc.
Magdalena Mamoń
Merged in a post:
Adding individual notes about a user on their Customer Card
Katarzyna Wolf
Allowing comments to be added to customer profiles, which only Agents on a given account would be able to view (useful by default, for example, for B2B customers). As currently, we can add a note in the Inbox section of a given conversation.