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New Features

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New Features

Inbox on mobile application

complete

Possibility to use an autoresponder in "Discussions" from Allegro

Possibility to use an autoresponder in "Discussions" from Allegro

complete

possibility to switch off notifications from inbox

complete

Ability to integrate Allegro chat with edrone Inbox

Ability to integrate Allegro chat with inbox, so that messages written by customers on allegro go to edrone Inbox

complete

possibility to write to client from insights section

Store wants to possibility to ask client or write to them about their product or something when they see that client is on store some time directly from insights

complete

Modernisation of edrone Inbox

Planned: interface change suggested responses to AI-powered messages integration with WhatsApp

complete

Portuguese language for Messenger widget

Ability to choose Portuguese language for messenger widget on site

complete

Setting up an automatic reply on the chat when we do not reply for several minutes

for example, all our agents are busy at the moment

complete

assigning messages to an agent in inbox

possibility to assign messages automatically to an agent after reading, but not only after replying

complete

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