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Bugs/Problems
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Bugs/Problems

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Messages "Coupon will run out soon" from Abandoned Cart scenario are delivered despite client has static coupon
Client reported that he got couple message “Coupon will run out soon” from scenario Abandoned Cart despite he has static coupon.
2
·

complete

Error in Recover Abandoned Cart scenario - lack of SMS sender
SMS sender wasn’t selected - that’s why ‘Error’ is displayed. Could we display something like ‘No SMS Sender selected’?
3
·

complete

Internal Server Error 500 when trying to run the Abandoned Cart scenario
After stopping the scenario to modify the design the enagagement cannot be resumed. When trying to restart the Abandoned Cart scenario using the Resume button, an Error 500 appears in the developer console and automation is not enabled.
4
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complete

Internal Server Error 500 on Abandoned Cart and Newsletter Subscription scenario
Abandoned Cart scenario in Engagements section does not load. The same in NL Subscription scenario (except sections Opt-in and Custom pop-up). Access to other scenarios is available. In the developer console, error 500.
5
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complete

Not existing template message sent to e-mail from Abandoned Cart
Client reported that she received message with template from Abandoned Cart that is not set in the system and is not existing.
5
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complete

sending sms in abandoned cart scenario does not work
Recover abandoned cart scenario does not send SMSs.
3
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complete

Unable to switch between messages in recover abandoned carts- error 500 in console
Unable to switch between messages in recover abandoned carts, I see error 500 in developer console
2
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complete

The customer receives messages from abandoned shopping carts, however, he did not take such actions on the website
3
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complete

don't send messages from scenario when client starts to ordering and payment is failed.
if a customer places an order but the payment fails, we do not block the sending of messages from abandoned carts?
2
·

complete

Displaying products lost in cart
In cart recovery it would be very good to display products left in cart, not only bestsellers or best fitting products.
2
·

complete

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